Welcome to the Privacy Policy for Nexopora Games, operated by Nexopora at https://game.nexopora.com. This policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our gaming services. By accessing or using our site, you agree to the terms outlined herein. Last updated: March 15, 2025.
Information We Collect
We collect information in three primary ways: (1) information you provide directly (e.g., when registering an account, contacting support, or participating in surveys); (2) information collected automatically (e.g., IP address, browser type, device information, gameplay metrics, and cookies); and (3) information from third-party services (e.g., social login providers or analytics platforms, where permitted and disclosed).
Personal Information
Personal information may include your username, email address, age (or date of birth), country of residence, and payment details (processed securely via third-party gateways; we do not store full credit card numbers). We do not knowingly collect personal information from children under 13 without verifiable parental consent.
How We Use Your Information
We use collected information to: provide, operate, and improve our games and platform; process transactions and send transactional emails; respond to inquiries and provide customer support; personalize your experience and game content; conduct analytics and research; prevent fraud and enhance security; and comply with legal obligations. We may also use anonymized or aggregated data for internal reporting and product development.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website, processing payments, delivering emails, or analyzing usage — only under strict confidentiality agreements and for specified purposes. We may also disclose information if required by law, to protect our rights or safety, or in connection with a corporate transaction (e.g., merger or acquisition).
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance functionality, analyze traffic, and deliver targeted advertising. You can control cookie preferences via your browser settings. Note that disabling certain cookies may affect site performance or access to features. For more details, see our Privacy Policy.
Data Security and Retention
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account data may be retained for up to 24 months after account deactivation unless deletion is requested.
Your Rights and Choices
You may: access, correct, or delete your personal information; withdraw consent where applicable; opt out of marketing emails (via unsubscribe links); and request data portability. To exercise these rights, contact us at support@nexopora.com or use our Contact Us form. We will respond within 30 days.
International Data Transfers
Nexopora is headquartered in Indonesia. Your data may be transferred to and processed in countries outside your residence, including Indonesia and the United States, under appropriate safeguards such as standard contractual clauses.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at support@nexopora.com or write to us at Nexopora, Jakarta, Indonesia. You may also visit our Contact Us page for additional support options.
For further information about our practices, please review our Terms & Conditions, Disclaimer, and About Us pages.